We want satisfied customers
and work very hard to make sure we do!
If for any reason at all you are unhappy with your order of memorial cards be assured we will absolutely endeavour to make things right. We want customers that are delighted with our products and happy to share them with friends and family as a fitting tribute to a loved one.
This is exactly why we firmly stand behind our work and happily guarantee your satisfaction with our memorial cards. Our customer service is second to none, we don’t cut corners and are always on hand to help you, both before and after you order!
Our cards are manufactured to the strictest of quality tolerances and we strive to consistently deliver excellent quality products. We also manufacture all of our own products from our own premises and each and every card is quality checked before leaving.
In the unlikely event that the quality of our cards is unsatisfactory, we quality guarantee all orders. If there is an issue regarding quality please contact us as a soon as possible and we would be more than happy to find a satisfactory solution for you. We will either reprint your order of cards or give you a full refund for the order. All we ask is that you send us a couple of samples of the cards to better illustrate to us why you are dissatisfied.
We would much rather lose money on your order than leave you unhappy with either our service or product.
We will always work in your favour!
**Please note** we only offer a guarantee on the quality of the cards themselves, if you are unhappy with the design we cannot reprint or refund the order as all orders are proof approved before print. You can read more about this on our Delivery & Returns page.
But what makes us different?
we stand our from the rest
We're a real business with real people!
There is a human with a name behind every part of the process. From ordering online, to design, to print, to finishing and to packing they all pass through the hands of a real person rather than automated machines!
We don’t make you use awkward online design software or customisers – you get a personalised service from a experienced designer.
We actually print all cards ourselves
Nearly all of our cards are printed in our Balbriggan office by us! I know it may be strange we have to say that but a lot of our competitors don’t actually even print their own work!
Printing our cards means we control the the process from start to finish which allows us to guarantee the highest quality possible for your memorial cards.
We don't do any other print work!
Our main focus is 100% memorial printing. Unlike a lot of other memorial card businesses we don’t actually print anything else other than memorial related printing.
This allows us to provide a service most other businesses can’t match!