Delivery & Returns
We know that your order is of utmost importance to you, we aim to have all orders dispatched within 3-5 working days from when you approve the cards for print.
All orders to Ireland are dispatched with DPD next day service and UK parcels are sent by An Post (handled by Royal Mail in the UK). All orders are supplied with a tracking code & require a signature on receipt.
Postage is free of charge for all orders placed with us. This is only applicable for customers in Ireland & the UK.
Postage to Ireland & UK: Free of charge
Postage to EU: Starting from €20 (please contact us for quote)
Postage to USA: Starting from €20 (please contact us for quote)
Postage Terms: We guarantee that all packages are safely packed and delivered to DPD & An Post. After this point we cannot take responsibility for either delays or damage caused. It is your obligation to enter the correct delivery address details at the time of ordering on the Memorial Printworks Ltd website. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. We will provide you with an estimated date for delivery of all orders and a tracking code to use on the DPD website.
Our cards are manufactured to the strictest of quality tolerances and we strive to constantly deliver excellent quality products.
In the unlikely event that the quality of our cards is unsatisfactory, We quality guarantee all orders. If there is an issue regarding quality please contact us as a soon as possible. We can be contacted on the number or email above, when contacting us please have your order number on hand (if possible). Otherwise we can find your order details with the delivery name or address.
We would much rather lose money on your order than leave you unhappy with either our service or product. We will always work in your favour!
Memorial cards are products made to order and cannot be re-sold. We always require approval before we print and we never proceed with print without such approval. Thus, we regret to inform that we cannot process any claims arising from reasons other than a quality fault.